Welcome to Milo.
At Milo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Milo ("Milo", "we", "our", or "us") collects, uses, stores, shares, and protects your information when you use our mobile application and related services ("Services").
By accessing or using Milo, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use Milo, we may collect information that you voluntarily provide, including:
Providing certain information is optional. However, some information may be necessary for particular features or functions of the Services.
Milo may request access to your device's camera and microphone to provide features such as video calls, voice communication, profile photo capture, and other interactive functions.
Camera and microphone permissions are used only when necessary for the relevant feature and, where applicable, when you actively enable or use that feature.
We may automatically collect certain technical information when you use Milo, including:
This information may be used to maintain, secure, and improve the Services and to identify and resolve technical problems.
We may collect information about your use of the Services, including:
We use this information to operate the Services, improve functionality, maintain security, and protect users.
We may use information we collect to:
We do not sell your personal information.
We may share or disclose information when reasonably necessary to provide and operate the Services, including with:
We require service providers acting on our behalf to handle information in accordance with applicable contractual and legal requirements.
We may also disclose information when reasonably necessary to protect the safety, rights, property, or security of Milo, our users, or the public, or to investigate suspected fraud, abuse, illegal activity, or violations of our policies.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
When personal information is no longer required, we may delete, anonymize, or otherwise securely dispose of it where reasonably possible.
Certain information may be retained for a limited period when necessary to comply with legal obligations, protect users, investigate violations, prevent fraud, or cooperate with lawful investigations.
Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including the right to:
To exercise applicable rights, you may contact us using the contact information provided in this Privacy Policy.
We may need to verify your identity before processing certain requests.
You may request deletion of your Milo account and associated personal information at any time.
You may submit an account deletion request through our Account Deletion page:
Account Deletion: https://www.miloshow.com/delete_account.html
After receiving and verifying your request, we will delete or anonymize your personal information within a reasonable period, unless we are required or permitted by applicable law to retain certain information.
Information may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce our agreements, or cooperate with lawful investigations.
Account deletion is permanent. Once your account is deleted:
If you experience any difficulty submitting an account deletion request, please contact us at:
Email: zhimengtech@gmail.com
Milo is intended exclusively for users who are 18 years of age or older.
Children and individuals under the age of 18 are not permitted to create an account or use the Services.
We do not knowingly collect personal information from children under 18. Users must not misrepresent their age or identity to access or use Milo.
If we become aware that a person under 18 has created an account or provided personal information, we may take appropriate action, including suspending or removing the account and deleting associated personal information, subject to applicable law.
If you believe that a child has provided personal information to Milo, please contact us at:
Email: zhimengtech@gmail.com
For information regarding our standards and procedures for protecting children from sexual abuse and exploitation, please see Section 8, "Child Safety and CSAE."
Milo is committed to maintaining a safe environment and protecting children from sexual abuse, exploitation, grooming, trafficking, and other forms of harm.
Milo has zero tolerance for Child Sexual Abuse and Exploitation (CSAE).
Milo strictly prohibits the use of the Services to create, upload, request, share, distribute, promote, facilitate, or otherwise engage in any content or behavior involving the sexual abuse or exploitation of children.
Prohibited conduct includes, but is not limited to:
Users must not use Milo to contact, solicit, exploit, groom, threaten, manipulate, or endanger minors.
Milo may use a combination of automated technologies, safety systems, user reports, account information, technical information, and human review to identify and investigate suspected violations of our child safety standards and other policies.
Where appropriate, Milo may review relevant content and activity for safety, security, moderation, fraud prevention, and legal compliance purposes.
We may take immediate or appropriate action when suspected CSAE, CSAM, grooming, sexual exploitation, or other child safety violations are identified or reported.
If we determine or reasonably suspect that an account or activity violates our child safety standards, we may take one or more of the following actions:
Milo does not permit users to circumvent enforcement actions or create alternative accounts to continue prohibited activity.
Users can report suspected CSAE, CSAM, grooming, sexual solicitation of minors, sextortion, child trafficking, or other child safety concerns through the reporting and feedback mechanisms available within Milo.
Reports may contain information necessary to investigate the concern, such as:
Milo takes child safety reports seriously and may prioritize reports involving an immediate or potential risk to a child.
If a child is in immediate danger, users should contact local law enforcement or the appropriate child protection authority in addition to reporting the matter to Milo.
Milo has a designated contact for receiving child safety concerns and reports relating to CSAE, CSAM, grooming, sexual exploitation, and other child safety issues.
Child Safety Contact: Milo Support Email: zhimengtech@gmail.com
This contact may also be used by relevant authorities or child safety organizations to communicate concerns regarding child safety on Milo.
Milo will cooperate with law enforcement agencies, child protection authorities, and other appropriate organizations where required by applicable law or reasonably necessary to protect children from abuse, exploitation, trafficking, or other serious harm.
Where legally required, Milo may report suspected or confirmed CSAE or CSAM to the appropriate authorities and provide information necessary for lawful investigations.
Milo may preserve relevant account, technical, communication, or moderation records for a reasonable period where necessary to investigate suspected child safety violations, comply with legal obligations, or respond to lawful requests.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures may include access controls, security monitoring, technical safeguards, and internal procedures.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
Your information may be transferred to, stored in, or processed in countries other than the country in which you reside.
Different countries may have different data protection laws.
Where required by applicable law, we will take appropriate measures to protect personal information during international transfers.
Milo may provide virtual coins, virtual items, or other digital assets that can be purchased through authorized payment platforms.
Virtual coins and virtual items are intended solely for use within Milo. They have no cash value and cannot be exchanged for money or transferred outside the Services unless expressly permitted by Milo or required by applicable law.
Purchase transactions may be processed by authorized payment providers or app store platforms.
Milo does not directly collect or store your payment card number when purchases are processed through third-party payment platforms.
Purchase-related information, such as transaction identifiers, purchase status, product information, and payment verification information, may be processed for:
Except where required by applicable law or the policies of the relevant app store or payment provider, purchases are generally non-refundable.
Milo may allow users to create, upload, share, or exchange certain user-generated content, including profile information, photos, videos, messages, and other communications.
Users are responsible for ensuring that content they submit does not violate applicable laws, our Terms of Use, Community Guidelines, or other applicable policies.
Milo does not permit content that:
Milo may use automated tools and human moderation to identify, review, restrict, or remove prohibited content and behavior.
Milo provides mechanisms that allow users to report inappropriate content, abusive behavior, suspected policy violations, and safety concerns.
When a report is submitted, we may collect and process information necessary to investigate the report, including:
We use such information to investigate reports, enforce our policies, protect users, improve platform safety, and comply with applicable laws.
Milo provides users with the ability to block other users.
When you block another user, that user will generally no longer be able to contact or interact with you through the relevant Milo functionality, subject to the current features and technical operation of the Services.
Milo may monitor and moderate user activity and user-generated content to maintain a safe and respectful environment.
Moderation may involve automated systems, human reviewers, or a combination of both.
We may review or take action regarding:
If content or behavior violates our policies or applicable laws, we may:
We may take action without prior notice when necessary to protect users, investigate serious violations, or prevent imminent harm.
Milo may integrate or use third-party services to support functionality, security, analytics, communications, payments, and other operations.
Depending on the features available in the App, these services may include:
Third-party providers may process information in accordance with their own privacy policies and applicable laws.
Where appropriate, we encourage users to review the privacy policies of third-party services they interact with.
We may update this Privacy Policy from time to time to reflect changes to our Services, technologies, legal requirements, or privacy practices.
When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice through the App or other reasonable means.
Your continued use of Milo after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.
If you have questions, concerns, privacy requests, account deletion issues, child safety concerns, or reports regarding violations of this Privacy Policy, please contact us:
Milo Support
Privacy & Support Email: zhimengtech@gmail.com
Child Safety Contact: Milo Support zhimengtech@gmail.com
Account Deletion: https://www.miloshow.com/delete_account.html